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The Cost of Complexity: Why Simpler Software Wins in Sales

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Kirill Sidelev

Jul 7, 2025

Summary

Software doesn’t fail because it lacks features — it fails because people stop using it. In this post, I share why simplicity became a non-negotiable design principle at Hexa, how we avoid overbuilding, and why clean, focused tools are the future of sales tech.

Summary

Software doesn’t fail because it lacks features — it fails because people stop using it. In this post, I share why simplicity became a non-negotiable design principle at Hexa, how we avoid overbuilding, and why clean, focused tools are the future of sales tech.

Complexity creeps in fast

Every product starts simple. Then the roadmap grows. A feature gets built for one customer. Another for a big logo. Someone requests customization, so you add a toggle.

Before you know it, the app that used to feel light and focused now needs a user manual.

Sales reps don’t have time to learn. They need software that works the way they work — fast, predictable, invisible.

What simple looks like in real sales software

Simplicity doesn’t mean fewer features. It means:

  • Fewer things on screen at once

  • Only showing what’s relevant in the moment

  • Automating what can be predicted

  • Writing in plain language, not CRM jargon

  • Eliminating steps — not just tracking them

When a rep sees only what they need (and nothing else), they trust the tool. And when they trust the tool, they use it consistently — which creates better data, better insight, and better decisions.

How we apply this at Hexa

Every time we design a feature, we ask:

  • Can this decision be made for the user?

  • Can we remove a step or make it automatic?

  • What’s the minimum UI that still gives full clarity?

That’s why Hexa auto-generates summaries, scores deal health without dropdowns, and collapses busy UI until it’s needed. It’s not about fewer features — it’s about fewer interruptions.

Final Thought

The best sales software doesn’t just work — it stays out of the way. Teams don’t need dashboards. They need momentum. And momentum dies when software slows you down.

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Frequently Asked Questions

If it's not covered here, please reach out to us.
…or start your free trial and see for yourself.

Is there a free trial?

Yes when you sign up, you'll get instant access to a 30-day free trial with full access to the CryoCloud web application. You'll receive 20 hours of compute time and 2 TB of storage. No setup or infrastructure needed. After the trial, you can upgrade to a paid subscription or contact us for custom plans no interruption to your data.

How can I start using CryoCloud?

Either go directly to out signup page or simply send us an email to hi@cryocloud.io so we can invite you to our application. You can find more information on how to get started here.

Do I need to install anything?

No - you really just need a (simple) computer, internet access and an internet browser. We took care of everything else. Read more on it here

How does your risk-free trial work?

If you are unsatisfied, you can cancel your plan within 30 days and we will refund you at 100%. You can deactivate the subscription from your account settings.

Frequently Asked Questions

If it's not covered here, please reach out to us.
…or start your free trial and see for yourself.

Is there a free trial?

Yes when you sign up, you'll get instant access to a 30-day free trial with full access to the CryoCloud web application. You'll receive 20 hours of compute time and 2 TB of storage. No setup or infrastructure needed. After the trial, you can upgrade to a paid subscription or contact us for custom plans no interruption to your data.

How can I start using CryoCloud?

Either go directly to out signup page or simply send us an email to hi@cryocloud.io so we can invite you to our application. You can find more information on how to get started here.

Do I need to install anything?

No - you really just need a (simple) computer, internet access and an internet browser. We took care of everything else. Read more on it here

How does your risk-free trial work?

If you are unsatisfied, you can cancel your plan within 30 days and we will refund you at 100%. You can deactivate the subscription from your account settings.

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